Effective Date: April 16, 2025

At LCUK DIGITAL EXCHANGE LTD, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Who We Are

LCUK DIGITAL EXCHANGE LTD
128 City Road, London, United Kingdom, EC1V 2NX
Phone: +44 7459 176710
Email: helpdesk@lcuk.exchange

2. Information We Collect

We collect the following types of data:

• Personal Information: Name, email address, phone number, billing details, etc.

• Payment Information: Encrypted payment card details or bank account data for transaction processing.

• Technical Data: IP address, browser type, operating system, referral source, and website interaction data.

• Usage Data: Information on how our services are used to improve user experience.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage payment solutions (bill payments, split payments, e-wallet, etc.)

• Improve our services and user experience

• Communicate updates, confirmations, and customer support

• Detect and prevent fraud and security threats

• Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell or trade your personal data. However, we may share your information with:

• Payment processing partners

• Legal or regulatory authorities if required

• Third-party service providers (under confidentiality agreements) who support our services

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember user preferences

• Track usage for analytics

• Improve performance and functionality

You may adjust your browser settings to disable cookies, but this may affect the functionality of our website.

6. Data Security

We use state-of-the-art encryption, secure servers, and fraud detection technologies to keep your information safe from unauthorized access, alteration, or disclosure.

7. Your Data Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Object to or restrict certain processing activities

• Withdraw consent (where applicable)

To exercise your rights, please contact us at: helpdesk@lcuk.exchange

8. Data Retention

We retain your data only as long as necessary for legitimate business purposes, legal compliance, or dispute resolution.

9. International Data Transfers

Your information may be processed outside the United Kingdom. We ensure any such transfers comply with data protection laws, including adequate safeguards like Standard Contractual Clauses.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

LCUK DIGITAL EXCHANGE LTD
128 City Road, London, EC1V 2NX, United Kingdom
Phone: +44 7459 176710
Email: helpdesk@lcuk.exchange